Shipping policy

SUBJECT AREA	OVERVIEW
Delivery Network	Serving 20,000+ PIN codes PAN India with trusted national courier partners
Shipping Fee	~98% of areas have free shipping; a nominal fee may apply to the remaining Outside Delivery Areas
Non-serviceable PIN Codes	Contact support at 91-9667111778 or support@gharaana.in for assistance
Door-step Delivery	Yes - doors-step delivery; transit insurance covered

 

We understand the importance of timely and secure shipping when it comes to your home purchases. We are committed to providing you with a seamless experience. Please take a moment to review our comprehensive shipping policy below.

Our processing time is mentioned on respective product detail pages. Customized or personalized items may have additional processing & shipping time, which will be communicated during the ordering process.

We take care of complete shipping costs within the Indian mainland. International shipping is available with an additional customs fee.

The typical estimated delivery TAT is 3-7 business days based on the delivery pin codes. Please note that additional time may be required for international shipments or deliveries to remote areas.

Once your order is shipped, we will provide you with a tracking number to monitor the progress of your shipment and estimate the delivery date.

While we strive to ensure smooth delivery, unforeseen circumstances may occasionally cause delays or delivery issues. If you encounter any problems with the delivery of your order, please contact us and we will promptly assist you in resolving the issue.

Please note that the shipping policy may vary during promotional periods or for specific products. Any changes or exceptions will be explicitly communicated.

Your support is crucial to ensure a hassle-free experience - please provide a complete address & contact information at the time of placing your order.

PRODUCT IMAGES

We strive to represent our products as accurately as possible. Images specifically marked as "Unedited" depict the actual product with minimal or no post-processing. All other lifestyle images may be professionally edited, digitally enhanced, or AI-generated for illustrative and styling purposes only.

Our products are handcrafted using premium natural materials such as solid wood, marble, metal, and fabric. As a result, every piece is unique and may exhibit slight variations in wood grain, marble veining, color, texture, finish, stitching, fabric placement, dimensions (within standard manufacturing tolerances), and other handcrafted details. These natural variations are an inherent characteristic of artisanal craftsmanship and should not be considered manufacturing defects.

Accordingly, the actual product may vary slightly from the images displayed on the website due to the handcrafted manufacturing process, the use of natural materials, lighting conditions, screen settings, and the digital enhancement or AI generation of lifestyle images.

For more information, do not hesitate to contact us.

Gharaana for your Unique Home!